POLICIES
Shipping policy
We would like to start by saying, we appreciate each and every one of you for shopping with us and trusting us to deliver you the highest quality medical apparel on the market. One of our priorities is to make sure you are always in the loop about what is going on behind the scenes. With that being said, we would like to update you on the shipping of your items.
As of recent, there have been lots of reports of shipping delays and mishaps associated with USPS and the COVID-19 pandemic. Our guarantee is processing and shipping and ship all orders as timely as possible, however, due to postal issues beyond our control, your packages may take longer to arrive.
We ask for your patience during these times and please feel free to contact us info@glamscrubwear.com. We will attempt to assist you with any shipping questions or concerns.
GLAM SCRUBWEAR Support Team
SHIPPING POLICY
We ship within the United States and we also offer international shipping.
If you need to make any changes to your shipping information or order, we must be notified within 1 hour of your order being placed, otherwise, we cannot guarantee any changes can be made. To ensure that your package is properly delivered and you receive shipment within the time frame advertised during check out, please ensure your address is fully entered and correct with apartment or suite numbers. Use correct abbreviations and have spaces inserted properly. If there are issues with verifying your address, GLAM SCRUBWEAR Support Team will contact you via email to try and resolve these issues. If several attempts to get in contact with you are unsuccessful, your order will be placed on hold. No shipping or further processing will take place
at that time.
Upon processing of your shipment, you will receive tracking information. GLAM SCRUBWEAR is not responsible for orders that have left our possession and are marked as Received by the Postal Office/ In-Transit/ Delivered. If you have questions about or issues with packages marked as Received by the Postal Office/ In-Transit/ Delivered please contact USPS or the appropriate
shipping carrier directly. We are always willing to assist but our ability to assist may be limited.
International Shipping is currently processed automatically at checkout. Please note, international orders may be subject to additional custom charge.
SHIPPING RATES
Shipping Rates are calculated at checkout.
OUR SHIPPING PROMISE
To handle and package your items with care and standard cleanliness
precautions.
To ensure your order contains the correct items and is in optimum condition.
To the best of our ability, process and ship your items within the time frame listed during order check-out.
PRIVACY POLICY
Glam Scrubwear values our customers. We are committed to protecting your privacy and the information you give us. The purpose of this Privacy Policy is to explain how Glam Scrubwear and its affiliates, and partners (collectively) collect, retain and use personal information that may be collected by Glam Scrubwear when you visit our web site. We use the information you give us to process your order and make your shopping experience with us as enjoyable as possible. Except in the case of a purchase of all or substantially all of the business or assets of Glam Scrubwear, Glam Scrubwear does not and will not sell, trade or rent your e-mail address to third parties who are not Contributors except as expressly stated herein. Certain Contributors may share information collected by Glam Scrubwear among affiliates of the Company.
What information do we collect?
When you order, we ask only for the information needed to process and ship your order. We need to know your name, e-mail address, phone number, billing and shipping address(es), credit card number and expiration date. This allows us to fill and ship your order and provide you with information on your
order status. Your address and e-mail address may be collected for marketing purposes. When placing your order by phone or online, you may opt out of use of your information for marketing programs. For security reasons, your credit card information will not be stored under your Glam Scrubwear Account.
Like most web sites, this site gathers certain information automatically and stores it in log files. This information includes internet protocol, addresses, browser types, operating system, internet service provider, referring/exit pages, date/time stamp of access, and clickstream data. When you visit the site, the servers automatically log your IP address, the time and duration of your visit, and the time and duration spent on the pages of the site which you view. If you arrive at the site by clicking a paid advertisement or a link in an e-mail, the server will capture information that tracks your visit from that link.
If you arrive at the site by clicking on a non-paid source, such as search engine result or link on another web site, the server may capture information that tracks your visit from that source, to the extent available. Glam Scrubwear uses this information to analyze trends, to administer the site, to track users
movements around the site and to gather demographic information about Glam Scrubwear users as a whole.
How can you update or change your information?
We want your personal information accurate and up-to-date. You may update your personal information, such as billing address and other account information, by logging into your account.
Use of Cookies
A cookie is a unique alphanumeric identifier that web sites use to help identify the number of unique visitors to a web site, whether or not those visitors are repeat visitors, and the source of the visits. Cookies cannot be executed as code or used to deliver a virus and thus pose no threat to use, although
third party sites may have access to the cookies on your machine depending on your browser settings.
We use cookies to recognize you when you return to our website and to keep information you have set on our website accurate, such as your shopping cart. If you have items in your shopping basket and then leave our site and come back, the cookies will keep your items in the shopping basket. You can still
change them or delete them. The cookies keep your information so you won't have to start over. Please note that certain important features of the site, such as the shopping cart, may not function correctly if you have cookies disabled.
What kind of cookies do we use?
The Site may use Strictly Necessary Cookies, Performance Cookies, Functional Cookies, Targeting Cookies and Social Media Cookies. Any of these may be first-party cookies or third-party cookies, persistent or session.
Strictly Necessary Cookies: These are cookies without which you would not be able to use this Site. For example, Strictly Necessary Cookies adjust the Site data transmitted to match your Internet connection, get you to the secure versions of the Site, and help provide services you specifically request. If you set your browser to block these cookies, some parts of the Site will not work. Strictly Necessary Cookies do not store any Personal Information. Performance Cookies: We use these cookies to count visits and traffic sources, to measure and improve Site performance. They help us to know which pages are the most and least popular and see how visitors move around the site. Performance Cookies do not store any Personal Information. Functional cookies: These cookies allow the Site to remember choices you make and provide enhanced
functionality and more personalized features. Depending on context, Functional Cookies may store certain types of Personal Information as needed to provide functionality. Targeting Cookies: Targeting cookies help us manage and display our advertisements, based on your activity on the Site and other sites; this is known as interest-based advertising. Targeting cookies mainly
rely on uniquely identifying your browser and internet device.
Opting out of interest-based advertising does not mean you will no longer see advertising online, but it does mean that the companies from which
you opt out will no longer show ads that have been tailored to your interests.
Social Media Cookies: Social Media Cookies make social sharing easier for you, provide you with tools to connect with the Site, and help us better understand both the audience for the Site and the effectiveness of our social media outreach. These are third-party cookies. Your choices with respect to
such cookies are determined by the social media platforms on which you have accounts.
You can choose to update your Cookies Settings. When we disclose your information to help Glam Scrubwear provide superior service to its customers, your personal information may be shared with legal entities related to Glam Scrubwear who will safeguard it in accordance with this Privacy
Policy. Glam Scrubwear may make certain personal information about you available to Contributors that Glam Scrubwear has a strategic relationship with or that perform work for Glam Scrubwear to provide products and services to you on Glam Scrubwear’s behalf. These Contributors may help Glam Scrubwear
process information, fulfill customer orders, deliver products to you, manage and enhance your experience, provide customer service, or conduct customer research or satisfaction surveys. These Contributors are also obligated to protect your personal information in accordance with this Privacy Policy. Without such information being made available, it would be difficult for you to purchase Glam Scrubwear products, have such products delivered and installed, receive customer service, provide Glam Scrubwear with feedback to improve its products and services, or access the services and other services and content on the site. At times Glam Scrubwear may be required by law or litigation to disclose your personal information. Glam Scrubwear may also disclose information about you if it determines that for national security, law
enforcement, or other issues of public importance, disclosure is necessary.
Glam Scrubwear may release the information it collects to third parties, where the information is provided to enable such third party to provide services to Glam Scrubwear, provided that the third party has agreed to use at least the same level of privacy protections described in this Privacy Policy, and is permitted to use the information only for the purpose of providing services to Glam Scrubwear. As part of our standard marketing practices, we may share your name, postal address, and summary purchase information
with our affiliates.
Links to Third Party Websites
Glam Scrubwear may provide links to third party web sites for your convenience and information. The privacy practices of those sites may differ from our practices and are not controlled by us nor covered by this Privacy Policy. Glam Scrubwear does not make any representations about third party websites. Glam
Scrubwear encourages you to review the privacy policy of any third party site before submitting any personal data.